The 100days trial starts once you received your Ecosa pillow(exclude pregnancy and knee pillow).
If you don’t feel comfy with our products, you can request a return via email support@ecosa.com.hk and get the full refund.
You are required to try the mattress/pillow for at least 14 days before lodging a return request, as it may take a few days for your body to adjust to the new mattress/pillow.
Please note that the returned product should be kept clean and new. Learn more https://www.ecosa.com.hk/100night